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Terms and Conditions

  1. General Information

 

These terms and conditions apply to all purchases made through this website, including physical products such as books and digital products, as well as services such as private yoga or pilates sessions and massages. By placing an order or booking a session, you agree to these terms.

 

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  1. Product Return Policy (Books & Digital Products)

 

According to Dutch consumer law, customers have the right to withdraw from an online purchase within 14 days after receiving the product, without stating a reason. This legal right does not apply to purchases made in person.

 

Physical Products (e.g. books)

  • You may return a book purchased through the webshop within 14 calendar days of receiving it, provided it is unused and in its original condition.
  • The cost of return shipping is your responsibility.
  • To request a return, send an email to: info@yogindra.com including your order number.
  • After receiving confirmation, you will receive instructions for returning the item.
  • Once the returned product is received in good condition, the purchase amount (excluding original shipping costs) will be refunded within 14 days.

 

Digital Products

  • Digital products are non-refundable, in accordance with EU and Dutch legislation.
  • By purchasing a digital product (e.g. downloadable files, e-books, or online materials), you acknowledge that you waive your right of withdrawal once the download or access has started.

 

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  1. Private Sessions and Massages: Cancellation Policy

 

We understand that plans can change. However, we kindly ask you to respect the time and preparation involved in offering these services.

  • Free cancellation or changes are possible up to 72 hours (3 days) before the scheduled appointment.
  • Cancellations made between 72 and 24 hours in advance will be charged 50% of the session fee.
  • Cancellations within 24 hours of the scheduled appointment will be charged the full amount (100%).
  • To cancel or reschedule, please text or what’s app message Indra as soon as possible.

 





  1. Liability Waiver

 

By participating in any yoga class, workshop, private session, massage, or related activity offered by Yogindra, you acknowledge and agree to the following:

  • You participate voluntarily and at your own risk.
  • Yoga and bodywork involve physical movement, and as with any physical activity, there is a risk of injury.
  • It is your responsibility to inform the teacher or practitioner of any existing injuries, medical conditions, or limitations before the start of a session.
  • You are responsible for listening to your body and moving within your own limits. If you experience pain or discomfort, you agree to stop and inform the teacher.
  • Yogindra and its representatives are not liable for any injury, loss, or damages that may occur as a result of your participation, unless caused by proven negligence.

 

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  1. Agreement to Terms and Responsibility

 

By booking or participating in any class, session, or purchasing a product through this website, you confirm that you have read, understood, and agreed to these Terms and Conditions.

 

You accept full responsibility for your own physical and mental well-being during all classes and sessions and release Yogindra from any liability related to self-inflicted injury or misuse of the services provided.

6. Contact Information

 

For any questions about these terms, returns, or cancellations, feel free to contact:

 

Email: info@yogindra.com

Business Address: Zoeterwoudsesingel 94, 2313 EM Leiden, The Netherlands